Privacy Policy
Last Updated: October 28, 2026
1. Introduction
Allcard Limited and its applicable affiliated companies (collectively, “Allcard,” “we,” “us,” or “our”) are committed to protecting the privacy and security of personal information entrusted to us.
This Privacy Policy explains how we collect,use, disclose, retain, and protect personal information when you visit ourwebsite, submit an inquiry, access an Allcard customer portal, or otherwiseinteract with our business.
Allcard provides plastic and paper cards, folding carton and cardboard packaging, commercial printing, mail and fulfillment, and distribution services. We work with businesses across Canada and the United States, and our operations may involve handling information relating to customer representatives, portal users, suppliers, business partners, and other individuals.
This Privacy Policy applies to personal information collected through our public website and in connection with our business activities, except where a separate privacy notice, contractual arrangement, or applicable law governs particular information or processing activities.
We handle personal information in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and other applicable provincial, state, federal, and international privacy requirements.
2. Accountability and Privacy Contact
Allcard is responsible for personal information under its control and takes reasonable steps to ensure that it is handled in accordance with this Privacy Policy and applicable privacy laws.
We maintain responsibility for our privacy practices, including responding to inquiries, reviewing requests concerning personal information, and addressing privacy concerns.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using thedetails below.
3. Personal Information We Collect
The information we collect depends on how you interact with Allcard and the nature of the products, services, or business relationship involved.
Information You Provide to Us
When you contact Allcard through our website, request information about our services, or communicate with our team, we may collect information such as your name, business email address, telephone number, company name, job title, business address, and the contents of your message.
We use this information to respond to inquiries, understand your requirements, provide information about ourservices, and establish or maintain business relationships.
If you become an Allcard customer or supplier, we may also collect information reasonably necessary to manage the relationship, including account details, order information, billing and payment records, shipping details, and business correspondence.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical and usage information, depending on your device, browser, cookie preferences, and the technologies operating on ourwebsite.
This information may include your IP address, browser type, device and operating system information, referring website, pages viewed, time spent on pages, approximate geographic location, and interactions with website content.
We may use Google Analytics to understand how visitors use our website, assess website performance, identify areas for improvement, and evaluate the effectiveness of our online content.
4. How We Use Personal Information
Allcard uses personal information forreasonable and legitimate business purposes, including to:
- Respond to website inquiries and requests for information.
- Provide information about our products and services when requested.
- Establish, administer, and maintain customer, supplier, and business partner relationships.
- Create and manage customer accounts and authorized portal access.
- Process orders and coordinate production, shipping, fulfillment, and distribution.
- Communicate about orders, projects, specifications, delivery schedules, and account matters.
- Maintain business, financial, and transaction records.
- Monitor website traffic, measure performance, and improve website functionality and content.
- Protect our website, customer portals, systems, and business operations.
- Detect, investigate, and prevent fraud, unauthorized access, and misuse.
- Comply with applicable laws, regulations, contractual obligations, and lawful requests.
- Establish, exercise, or defend legal claims.
- Fulfil other purposes disclosed at the time information is collected or otherwise permitted by law.
We do not use personal information for materially different purposes without obtaining consent where required by applicable law.
5. Consent and Your Choices
Allcard collects, uses, and discloses personal information with appropriate knowledge and consent, except where collection, use, or disclosure is otherwise permitted or required by law.
The form of consent required may depend on the circumstances, the sensitivity of the information, and applicable legal requirements.
Where we rely on consent, you may withdraw it, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services or fulfil particular requests.
You may also manage your cookie preferences through the cookie consent tool available on our website.
To withdraw consent or submit a privacy request, please contact our Privacy Officer using the contact details provided in this policy.
6. How We Disclose Personal Information
Allcard does not sell personal information aspart of its ordinary business practices. We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by law.
Service Providers
We may share personal information withthird-party service providers that support our business operations. Depending on the services we use, these providers may include website hosting companies,analytics providers, information technology and security providers, customer portal and software providers, cloud storage providers, payment processors,shipping and fulfillment partners, and professional advisers.
These providers may process personal information on our behalf or provide services directly related to our operations. Where appropriate, we take reasonable steps to ensure that personal information is protected through contractual, organizational, and technical safeguards.
Customers and Business Partners
Where necessary to provide contracted services, we may share relevant information with customers, authorized portalusers, delivery providers, fulfillment partners, and other parties involved incompleting an order or supporting a customer program.
For information processed on behalf of acustomer, disclosure may be governed by the applicable service agreement, customer instructions, and relevant privacy requirements.
Legaland Business Requirements
We may disclose personal information where required or authorized by law, in response to valid legal processes, or when reasonably necessary to protect our rights, property, security, or legitimate business interests.
Personal information may also be disclosed inconnection with a proposed or completed merger, acquisition, restructuring,financing, or sale of all or part of our business, subject to applicable legal requirements and appropriate safeguards.
7. Cookies and Website Consent Preferences
Allcard's website uses cookies and may use similar technologies to support website functionality, understand visitor behaviour, and improve the online experience.
Cookies are small data files stored on your device when you visit a website. Depending on their purpose, cookies and similar technologies may collect information about your browser, device, preferences, and website activity.
The categories of cookies used on our websitemay include:
Strictly necessary cookies: These support essential website functions, security, and requested features.
Analytics cookies: These help us understand website traffic and usage patterns, including through Google Analytics, so that we can evaluate and improve website performance.
Functional cookies: These may remember preferences or support enhanced website functionality.
Advertising or targeting cookies: If implemented, these may be used to measure advertising effectiveness or support targeted advertising.
Our website provides a cookie consent tool through which you can manage your preferences for applicable non-essential cookies and similar technologies. Where required by law, we seek consent before activating non-essential technologies.
You can also manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.
The specific cookies and technologies in use may change over time. Please consult the cookie consent tool on our website forthe most current information about available categories and preferences.
8. Google Analytics and Third-Party Services
We use Google Analytics to better understand how visitors interact with our website and to improve its content, performance, and usability.
Google Analytics may collect information such as pages viewed, session and interaction data, browser and device information, referring sources, and online identifiers, depending on our configuration and your cookie preferences.
Google and its service providers may process information in accordance with their own terms and privacy practices. The information available to Allcard depends on the configuration of our analytics services.
You can manage applicable analytics cookie preferences through our website's cookie consent tool. You may also consult Google's privacy information and available controls for further details about its data practices.
Our website or customer portals may also link to or integrate with third-party services. Those services may operate underseparate privacy policies and terms. We encourage you to review those policies when using external services.
9. International Transfers & Processing
Allcard serves customers in Canada and theUnited States and may use service providers or business partners that processor store personal information in other jurisdictions.
Depending on the service and the arrangementsin place, personal information may be transferred to, stored in, or accessed from outside the province, state, or country where it was collected.
When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, or government authorities in accordance with applicable law.
Where required, Allcard takes reasonable steps to ensure that international transfers and disclosures comply with applicable privacy requirements and that appropriate safeguards are in place.
For further information about the handling of personal information in connection with our services, you may contact our Privacy Officer.
10. Data Security
Allcard takes reasonable administrative, technical, and physical measures designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, modification,and misuse.
Safeguards are intended to reflect the nature and sensitivity of the information involved and may include access restrictions, security controls, internal procedures, and measures designed to protect our website and customer portals.
Access to personal information is limited to individuals and service providers who require it for legitimate business purposes, subject to applicable access controls and obligations.
No method of electronic transmission or storage can be guaranteed to be completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.
11. Retention and Disposal
Allcard retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business relationships, provide products and services, meet contractual and legal obligations, resolve disputes, and maintain appropriate business records.
Retention periods depend on the type of information, the purpose for which it is used, the nature of the business relationship, and applicable legal requirements.
Where Allcard processes information on behalf of a customer, retention and disposal may also be governed by the applicable service agreement and customer instructions.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal, contractual, and operational requirements.
12. Access, Correction, and Privacy Requests
Subject to applicable law and any relevant exceptions, you may request access to personal information about you that is under Allcard's control. You may also request corrections to information that is inaccurate, incomplete, or out of date.
To submit a request, contact Allcard via our contact page and form.
We may ask you to verify your identity and provide sufficient information to help us locate the relevant records. We will review and respond to requests within the time required by applicable law.
In some circumstances, we may be unable to provide access to certain information or make a requested correction because a legal exception applies. Where required, we will explain our decision and advise you of any applicable complaint or review options.
If your information is held in an Allcard customer portal on behalf of one of our customers, we may direct your request to the relevant customer or coordinate with that customer, depending on our respective responsibilities and applicable law.
13. Privacy Rights and Complaints
Your privacy rights depend on the applicable laws and the circumstances in which your information is handled.
Where applicable, you may have the right to request access to personal information, seek corrections, withdraw consent, ask questions about our privacy practices, or make a complaint about our handling of personal information.
If you have a concern, we encourage you to contact our Privacy Officer first so that we can review and address it.
You may also have the right to submit acomplaint to the relevant privacy regulator or supervisory authority, depending on the law that applies to your situation.
14. Changes to This Privacy Policy
Allcard may update this Privacy Policy to reflect changes in our business operations, website technologies, customer portals, service providers, or legal requirements.
Any updated version will be published on our website with a revised “Last Updated” date. Changes will take effect upon publication or on another date specified in the revised policy, subject to applicable law.
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.